FAQs

Absolutely! Book a date and time that suits you, and the Arizto agent who specialises in your area will meet with you in person to appraise your home, and talk you through the selling process.

Click the green button at the top of the screen to book your free appraisal now.

We do! We advertise with Trademe, realestate.co.nz, oneroof.co.nz, homes.co.nz, hougarden.com and right here on the Arizto website. We also utilise the power of social media, and leverage targeting capabilities to get your home in front of thousands of potential buyers on NZ’s largest open buyer databases.

Yes, on a case by case basis.

There is no set end date for our services. We will continue to market and advertise your property for as long as it takes to sell, or until you decide to withdraw your listing. In rare circumstances, if we have been marketing for a long period of time and the buyer market does not see value in your property at the price you require, we will advise you that we cannot sell the property at the level of your expectations and will advise that it would be best to cease marketing.

Although there are many varying factors in the property industry, and we can’t determine exactly how long it will take to sell your home, on average across New Zealand a house takes 6 weeks to sell. Sometimes, a house can sell within a few days, other times it takes a few months, and sometimes, if the property is on the market for too long, it can lose its appeal and become ‘stale’, which can affect the final sale value. A home that is beautifully presented, marketed correctly and priced fairly will typically sell within a 4 week timeframe and most likely achieve a premium price, which is why we strategically market Arizto properties keeping this knowledge in mind.

No, that is not a service that we currently offer. If we move into this space, we will let you know via email or our Facebook page.

Yes, we will! These will be organised by your agent on dates and at times that suit you.

Yes, we conduct property auctions. Should you decide to auction your property, an additional, non-refundable auctioneer's fee of $800+gst will be charged at the time of listing, even if the auction is subsequently canceled.

Absolutely. In fact, some of our reviews suggest we do what’s required - and more!

“Really easy to deal with and great communication. The tech was good too, we had constant updates and had it all on our phone the whole time. So I don't think we missed out on anything by not using a traditional real estate agent. And if anything we actually got a better service level!”

Our business model and technological platform allows us to collate the necessary marketing collateral and get your property listed to Trademe, realestate.co.nz, the Arizto website and Facebook extremely efficiently, plus we conduct important buyer reports upfront to minimise friction at the end of a sale. Because we take the prospecting and marketing responsibilities off our agents, they are free to focus on providing a superior level of customer service that goes above and beyond. Book your free appraisal, and you’ll experience what we mean firsthand!

Before listing your property with us, you can book a free, no-obligation appraisal at your convenience.
After confirming your appraisal date and time via email, you will receive a Comparative Market Analysis (CMA) showcasing recent sales in your area that buyers will use to compare your property.

You will also receive a list of Arizto’s marketing package, a detailed guide to our ‘steps to sale’ process from start to finish, and our Terms and Conditions along with a list of legal obligations for selling with us.

On the day of your appraisal, our agent will visit your property, answer any questions, and send you a comprehensive, personalised appraisal. If you choose to list with Arizto, we can then electronically sign the Agency Agreement and begin preparing your marketing materials.

Yes we do - at no additional fee!

At Arizto, we believe that offering a general agency as our preferred listing methods gives you the flexibility and fairness when we market your property. A sole agency agreement can also be used if preferred.

While we do offer a fixed rate service, we are by no means a discount company. We have worked hard to build a business and platform that is streamlined and efficient, and have leveraged technology so we can list homes at a consistently high quality standard. Because we built our business and platform with scale in mind, we are able to pass the long term savings onto you, the vendor, in the form of our fixed fee.

We have an in-house team of full-time staff who manage reporting, marketing and customer support so we can collate listing materials and get homes listed quickly and professionally. Our agents work from a bespoke Arizto native mobile app, meaning they are able to work from anywhere that has an internet connection, which reduces overheads and physical resources. As a vendor, you will have access to a personal online dashboard, which will give you real-time updates in regards viewing times, buyer feedback, offers and more, so you are in the know every step of the way. Plus, we utilise electronic signatures to further reduce overheads and do our bit toward a more sustainable future.

To reiterate, although we run at a lower-than-average fee, we are in no way a discount company!

While comparisons may be drawn between Arizto and other low fee agencies, our business model is very different. Through a number of innovations, we’ve worked hard to develop a system that leverages technology, and an internal structure that reduces overheads, so that, despite our lower cost offering, we are able to scale and remain profitable.

For a quick overview, our bespoke native app enables our agents to work efficiently across the country from any location with an internet connection, and we can operate the entire company from a single office in Auckland. We also have a range of in-house specialists to cover photography, marketing, video, copywriting, customer support, reports, documentation and more, allowing for a much more efficient process. Our business model sees each agent allocated to postcodes meaning prospective leads come to them, which reduces their traditional workload by about 80% and allows them to sell homes more efficiently. They can enjoy a competitive income, our business can afford to run at a lower cost, and YOU reap the benefits of our innovations in the form of our low fee!

At Arizto, we want to take responsibility, and do our bit toward a more sustainable future. We have taken away a lot of the need for physical resources, and built our platform in such a way that we are able to collate, store and manage all marketing materials, reporting and documentation on a CMS, or content management system, which is where our in-house team of marketers, support and reporting staff work from. Similarly, our agents work off a native agent app, and all documents are able to be signed using an electronic signature. We are leading the way for sustainability in real-estate, and we hope other companies will follow!

Yes, Arizto is 100% New Zealand owned. We have central support hubs in Christchurch and Auckland supporting our team nationally.

Absolutely! We’ve worked hard behind the scenes to produce a simple, straightforward and easy to use online dashboard for vendors. It is designed to receive up to the minute information about your listing, including open-home times, buyer feedback and offers, and acts as a means for you to track the whole process in real time - but you don’t need to use it in order to sell your home, as our agents will keep you across absolutely everything! You can still go through the full Arizto process without touching a computer.

Yes, as a requirement, all Arizto agents must be licensed by the REA.

Arizto is experiencing rapid nationwide expansion, now with a sales team of over 300 professionals as well as support hubs in Auckland and Christchurch.

Currently, Arizto lists and sells homes in Auckland, Bay Of Plenty, Canterbury, Gisborne, Hawke's Bay, Manawatu / Whanganui, Marlborough, Nelson / Tasman, Northland, Otago, Southland, Taranaki, Waikato, Wellington and West Coast. We will continue to move into other areas as demand grows!

No – all of our agents will run open homes on your behalf at no additional cost.

We have worked with a team of experienced agents to develop bespoke technology innovations which streamline traditional tasks to make Arizto’s process more efficient.

Each one of our agents have their own personal native app where they store information about appraisals, current listings and sold properties, meaning they don’t need to work from or report to specific offices. Our business model sees reporting, marketing and listing tasks brough in-house, and all of this collateral is managed on a content management system (CMS), which allows our agents to stay across all information without having to organise or manage it. We have also built an online dashboard for vendors, which allows you to receive up to the minute updates about all important info, so you don’t have to chase or feel out of the loop.

From appraisal to sale, this technology, used exclusively by Arizto, effectively streamlines the entire real-estate process. With the number of responsibilities greatly reduced, and because all information is centralised and accessible, our agents are free to focus on what they are good at - which is selling your home!

Our commitment to presenting your property in its best light is reflected in our premium marketing package which includes professional photography, videography, aerial footage, detailed floor plans and a signboard installed outside your property.

To ensure maximum visibility, all properties listed with Arizto receive a Platinum Listing on Trade Me. Vendors are only charged for this Platinum Listing upon the successful sale of their property; if the property does not sell, there is no charge.

Complimentary listings are also provided on leading platforms such as arizto.co.nz, realestate.co.nz, oneroof.co.nz, homes.co.nz, and hourgarden.co.nz.

Additionally, agents can utilise social media platforms like Facebook and Instagram to reach an even larger target audience through an optional add-on to the vendor.

We provide a range of optional upgrades, including dusk photography, social media advertising, LIM Reports, Property Files, and home staging services. Your agent will provide you with a written breakdown of the costs for these upgrades, which can be added at the beginning or at any point during your campaign.

We focus on reaching today’s buyers where they are looking. With most property searches now beginning on digital platforms, our listing marketing strategy is built around smart, data-driven targeting that delivers your listing directly to active and interested audiences.

Through advanced technology, social media campaigns, and strategic placement across leading real estate platforms, we aim to ensure maximum visibility, engagement and results.

Your targeted Facebook marketing campaign will run for up to four weeks. Your property will remain listed on TradeMe, realestate.co.nz, homes.co.nz, hougarden.com, oneroof.co.nz, and the Arizto website until SOLD.

We pride ourselves on our comprehensive and professional marketing approach. Every home we list receives an all-inclusive marketing package at no upfront cost to our vendors. This commitment ensures consistency, efficiency, and quality in showcasing each property, treating every listing with the respect it deserves and presenting it in the best possible light.

What truly sets Arizto apart is our dedicated in-house marketing team. This team constantly innovates to ensure our properties stand out. Our forward-thinking marketing strategy focuses on online platforms where the vast majority of buyers are found, beyond traditional signboards. Our team remains agile, continuously incorporating updates, feedback, and new ideas to give your home the best possible chance of being sold!